GENERAL CONDITIONS OF SALE
The offer and sale of products made on the website www.viamonteshop.com are regulated by these general conditions of sale. For any other legal information, consult the sections: privacy policy, right of withdrawal. The customer is held, before submitting his purchase order, to carefully read these General Conditions of Sale. The forwarding of the purchase order implies full knowledge and express acceptance of both the aforementioned general conditions of sale and of what is indicated in the order form. The customer is kept, once the online purchase procedure has been completed, to print and keep these general conditions of sale and the relative order form, already viewed and accepted.
1. Object:
1.1 These General Conditions of Sale have as its object the sale of products carried out online through electronic commerce service on the site www.viamonteshop.com.
1.2 Just Collection Man Srl will ship in Italy (including the Republic of San Marino and the Vatican) and abroad. The sale price - also for sales abroad - will always be indicated in euros. The price of the shipment may vary in case of shipments to foreign countries also for shipments in Eurozone.
2. Subjects:
2.1 The products are sold directly by Just Collection Man srl with Sole Director, registered office in via Montesanto, 80 - 87100 Cosenza (CS), VAT 03625700780, registered in the Company Register of Cosenza with N ° REA CS-247666, share capital € 120,000.
For any information request, you can contact the seller by email at the following address: assistenza@viamonteshop.com.
2.2 These General Conditions governing the offer, forwarding and acceptance of purchase orders of products on the Site and, however, do not regulate the supply of services or the sale of products by subjects other than the seller who They are present on the site through links, banners or other hypertext links. Before submitting orders and purchase products and services from subjects other than the seller, we suggest checking their conditions of sale, because the seller is not responsible for the supply of services by third parties other than the seller.
2.3 The products are sold to the Customer identified by the data entered at the time of compilation and sending the order form in electronic format with contextual acceptance of these General Conditions of Sale.
2.4 The offers of products on the site are aimed at adults. If the customer is under the age of 18, in order to buy on the site he must first have the consent of one of his parents or a legal guardian. By creating an order through this site, the Customer guarantees that he is aged (18 years) and to have the legal ability to enter into binding contracts.
2.5 The customer is forbidden to insert false, and/or invented names, and/or fantasy, in the online order procedure and further communications. The seller reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.
2.6 By accepting these conditions of sale, moreover, the Customer exempts the seller from any responsibility deriving from the issue of incorrect tax documents due to errors relating to the data provided by the Customer at the time of the installation of the order online, being the customer himself the only responsible for their correct insertion.
3. The sale through electronic commerce service:
3.1 By online sales contract S intends the distance contract concerning the sale of movable property (hereinafter produced) stipulated between the Customer and Just Collection Man srl, as a seller, as part of an electronic commerce service organized by Seller who, for this purpose, uses distance communication technology called the Internet.
3.2 To conclude the purchase contract of one or more products, the Customer must fill in the order form in electronic format (from now on) and transmit it to the seller through the internet following the relative instructions.
3.3 In order are contained: - a postponement to these general conditions of sale, containing the methods and times of returning the products purchased and the conditions for the exercise of the right of withdrawal by the customer; - information and/or images of each product and the related price; - the means of payment that the customer can use; - the methods of delivery of the products purchased and the related shipping and delivery costs;
3.4 Although Just Collection Man srl constantly adopt measures aimed at ensuring that the photographs shown on the site are faithful reproductions of the original products, including the adoption of each possible technological solution to minimize inaccuracies, some variations are always possible due to the characteristics Techniques and the characteristics of resolution of the colors with which the computer used by the customer is equipped. Consequently, the seller will not be responsible for the possible inadequacy of the graphic representations of products shown on the site if due to the aforementioned technical reasons, since these representations have merely illustrative function.
3.5 Before concluding the contract, the customer will be asked to confirm the reading of the general conditions of sale inclusive of the information on the right of withdrawal and the processing of personal data.
3.6 The contract is concluded when the seller receives the order form through the internet, after verifying the correctness of the order data.
3.7 The language available to conclude the contract with the seller is that chosen by the customer, in any case the applicable law is the Italian one.
3.8 After the contract, the seller will take charge of the customer's order for his escape.
4. Order escape:
4.1 With the transmission through the Internet of the Order, the Customer unconditionally accepts and undertakes to observe, in the relations with the seller, these General Conditions of Sale.
4.2 Once the contract is concluded, the seller will transmit to the Customer, by e -mail, a confirmation of the order, containing a summary of the information already contained in the order described in paragraphs 3.3, 3.4 and 3.5. 4.3 The seller's possibility remains firm, before sending the confirmation of the order, to request by e-mail or on the phone by the indicated customer, more information with reference to the order from sent through the internet.
4.4 The seller may not run the purchase orders of the customer who do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, the seller will inform the customer for e -mail that the contract is not concluded and that the seller has not followed the customer's order specifying the reasons. In this hypothesis, the sum previously engaged on the customer's payment will be disengaged.
4.5 If the products, presented on the Site, are no longer available or for sale after sending the order, it will be a care of the seller to communicate to the customer, promptly and in any case within thirty (30) working days starting from the day following that in which it will have transmitted its order to the seller, the possible unavailability of the products ordered. In this hypothesis, the sum previously charged to the customer's payment will be refunded.
4.6 Each sale made by the seller through the online sales service may concern one or more products, without quantity limit for each item.
4.7 The seller reserves the right to refuse orders from a customer with whom a legal dispute is underway relating to a previous order. This also applies to all cases in which the seller considers the customer inidoneo, including, by way of example, the case of previous violations of contract conditions for online purchase on the site or for any other legitimate 'motivation, especially if if The customer was involved in fraudulent activities of any kind.
5. Sales prices:
5.1 Unless otherwise indicated, all the prices of the products and shipping costs indicated on the site and in order are to be considered VAT included and expressed in euros. The validity of the prices indicated is always and only that indicated by the site at the time of the transmission of the order through the Internet. The prices of products and shipping and delivery costs may vary without notice. The customer must therefore ascertain the final sale price before submitting the relative order.
5.2 All products are shipped directly from Italy. The prices of the products and shipping and delivery costs indicated on the site and in the order, if not specified differently, are to be considered not inclusive of any costs connected to customs duties and related fees if the shipment takes place in non-EU countries or in countries where current legislation provides import charges.
5.3 These costs are therefore borne by the customer and must be paid directly at the time of the delivery of the products, according to the indications specified in the confirmation of the order.
6. Payment methods:
For the payment of the price of the products and the relative shipping and delivery costs you can follow one of the methods indicated in the order order form which are summarized below.
6.1 Payment with credit cards and prepaid cards.
6.1.1 For online orders on the site, the seller accepts both credit card payments and with prepaid cards without any additional burden on the cost of the product and shipment. It is understood that the Customer must be the owner of a valid credit card at the time of the order of the products purchased online and that the name shown on the credit card must be indicated on the billing data. In the absence of these conditions it will not be possible to proceed with the order.
6.1.2 At the time of online purchase, at the same time as confirmation of the order, the amount relating to the order on the customer's credit card will be charged. The amount will therefore actually be charged on the customer's credit card when sending the order to the seller. 6.1.3 If, once the package containing the products ordered, for any reason, the customer will intend to make use of the right of withdrawal, no later than 48 hours from the arrival of the package by requesting the form to be completed by email, following the 'Payment of the products purchased online, the seller will assign to credit the amount to be reimbursed directly on the credit card previously used for payment.
6.2 At no time of the purchase procedure, the seller is able to know the information relating to the credit card (for example, the credit card number or the date of its deadline), transmitted by protected connection from protocol encrypted directly to the website of subject that manages electronic payment. No computer archive of the seller will keep such data.
6.3 In no case can the seller be held responsible for the possible fraudulent and undue use of credit and prepaid cards by third parties.
7. Shipments and delivery of products:
7.1 Each shipment contains: - i/the products/or ordered; - the relative transport document/accompanying invoice; - Possible accompanying documentation requested on the basis of the country of shipping - possible information and marketing material.
7.2 The delivery of the products purchased through the seller's website can take place through courier at the customer's domicile.
7.3 The products purchased will be delivered by the courier identified by the seller to the shipping address indicated by the customer on the order. For additional information on costs, times and shipping methods and served countries, the seller refers to the shipping section.
7.3.1 At the time of receiving the goods at home, the customer is required to verify the integrity of the hills at the time of delivery by the courier. In the case of anomalies, the customer will have to detect and write down exactly the same from the courier and reject the delivery. Otherwise the possibility of applying their rights in this regard will decay.
8. Right of withdrawal:
With reference to the Legislative Decree (Legislative Decree 206/2005)
8.1 Only if the customer who enters into the contract is a consumer (meaning with this definition any natural person who acts on the site for purposes unrelated to the entrepreneurial or professional activity possibly carried out), will have the right to withdraw from the contract concluded with the seller, without any penalties and without specifying the reason, within the term of fourteen (14) days, starting from the day of receipt of the products purchased on the site.
8.2 To exercise the right of withdrawal, the customer must send an e-mail to the address assistenza@viamonteshop.com Specifying the order number and/the code (s) for which it intends to make use of the right of withdrawal, always has 14 calendar days to withdraw and send back the goods, starting from the delivery day.
8.3 After receipt of the e-mail referred to in the previous article, the customer will receive all the instructions for the return of the product (s).
8.4 The right of withdrawal is subject to the following conditions:
- The products rendered must be returned in their entirety and not on parts or components of them even in the case of kit;
- They must not have been used, worn, washed or damaged;
- they must be returned in their original non -damaged packaging;
- they must have the original tag of the product, manufacturer and dealer
- they must have the anti -shoplifting seal where present;
- They must be sent to the seller in one shipment. The seller reserves the right not to accept products of the same order rendered and shipped at different times;
- They must be delivered to the courier within thirty (30) sunny days from the date you received the products;
- In the hypotheses in which the seller, against the purchase of a specific package of products, offers the possibility of buying them at a lower price than the ordinary one practiced by purchasing them individually (e.g. 5x4, 3x2 etc.), the right of withdrawal may be able to Also be exercised with the return of only some of the products purchased: in this hypothesis the price will be recalculated by taking as a reference the price normally practiced for the purchase of the individual product. In all other hypotheses (e.g. combined sales, prize operations etc. etc.) the right of withdrawal can only be exercised with the return of all the products covered by the purchase, thus excluding the partial return.
8.6 In case of return, shipping costs are borne by the customer.
8.7 The seller also undertakes to incur the initial shipping costs of the products exclusively in the event of defect/damage to them due to transport or errors in the shipment by the seller himself. Only in these cases, the seller will also reimburse the amount that the customer has paid for shipping costs. The seller will send an express courier for the withdrawal of the product at the domicile indicated by the customer.
8.8 For the return, the customer must be used by any courier. Since the return of the products purchased at the shipper indicated by the seller in the online return form, the seller exempts the customer from any responsibility in case of loss or damage to the products during transport.
8.9 In the case of exercising the right of withdrawal without compliance with the methods indicated above (e.g. beyond 14 days, or without having followed the instructions for the return), the seller will refer to the customer the products purchased by also charged the further Shipping fees.
8.10 The right of withdrawal cannot be applied in the case of customized products on the explicit request of the customer at the time of inserting the order.
9. Warranty of non -compliant products:
9.1 The seller is responsible for any defect in the products offered on the Site, including the non -compliance of the items to the products ordered, pursuant to the provisions of Italian legislation.
9.2 If the Customer has entered into the contract as a consumer (meaning with this definition any natural person who acts on the site for purposes unrelated to the entrepreneurial or professional activity possibly carried out), this guarantee is valid on condition that both conditions are respected followed: a) the defect is manifested within 24 months from the date of delivery of the products; b) the customer present formal complaint relating to the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; c) the return procedure is correctly followed.
9.3 In particular, in the event of non -compliance, the customer who has entered into the contract as a consumer will be entitled, of the seller, to obtain the restoration of the compliance of the products without expenses, by repairing or replacement, or to obtain appropriate price reduction or the termination of the contract regarding the disputed assets and the consequent return of the price.
9.4 All return costs for defective products will be incurred by the seller.
10. Contacts:
For any information request you can contact us at the following email address: assistenza@viamonteshop.com
11. Customer communications:
The customer takes note, accepts and gives his consent to the fact that all communications, notifications, certificates, information, reporting and in any case any documentation on the operations carried out, referring to the purchase of the products, will be sent to the e -mail address indicated to moment of registration, with the possibility of downloading the information on lasting support in the ways and within the limits provided by the site.
12. Privacy:
The information relating to the data processing is available in the section Privacy Policy.
13. Applicable law, solution of disputes and competent forum:
13.1 These General Conditions of Sale are governed by Italian law and will be interpreted on the basis of it, without prejudice to any different prevalent imperative rule of the country of the customs of the customer. Consequently, the interpretation, execution and resolution of the general conditions of sale are subject exclusively to Italian law and any disputes relating to and/or consequent to them must be resolved exclusively by the Italian jurisdictional authority. In particular, if the Customer holds the qualification of consumer, any disputes must be resolved by the court of the place of domicile or residence of the same based on the applicable law or, of choice of the consumer in case of action undertaken by the consumer himself, by the Court of Cosenza. If the client acts in the exercise of his business, commercial, artisan or professional activity, the parties consensually establish the exclusive competence of the Forum of Cosenza.
14. Edit and update:
The seller can make changes or amendments to these general conditions of sale at any time. Therefore, the customer will be required to accept exclusively the general conditions of sale in force at the time of the relative purchase. The new general conditions of sale will be effective from the date of publication on the site and in relation to purchase orders presented after that date.